PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
|Product||Yang Yo-seop Star Ring|
|Reward Points||2% (＄0)|
(Minimum Order : 1 or more / Maximum Order 0 or less)Size Charts
1. Select your size and color.
2. Push the 'Select item with details above' button.
3. Push the 'Check out' button.
1. Fill out shipping information *Your phone number is necessary.
2. Choose the payment option.
Visa, Mastercard, JCB
3. Agree to the terms and press 'PLACE ORDER' button and pay.
How to measure your size at homeHere are the ways to measure your size at home. However, both two ways below are not accurate. We recommend you to go to a jewelry shop and measure your size. We have no responsibility if you have the wrong size that used these ways.
|The way to measure the inside circumference||The way to measure the inside diameter|
|Even if you don't have a ring, you can measure it with your finger which you will wear it on.||If you don't have a ring, you can borrow someone's and measure it if it fits well.|
|Time||1-2 Weeks||3-7 Weeks||1-2 Weeks|
(Less than 10 units)
(Less than 10 units)
A Phone Number is NecessaryIf mailmen cannot contact you when you're not available to receive a parcel, they ship it back to us. If it happens, the return shipping fee is on you. Please leave your phone number on your order sheet.
The Ship by DateThe "ship by" date on your invoice is NOT equivalent to the actual "delivery" date. Please check out the processing time sheet above.
PackageIt comes with a gift package(A ring case, plastic bag, QR code, certificate, and business cards).
1. Faulty Product: If it's a damaged or faulty product, we'll exchange it for free. Please provide pictures of the product as a proof. Visit our CS center. Click here.
2. Size Change: If you ordered the wrong size, you can exchange the size and even color. However, in this case, the return shipping fees on you. If we sent you the wrong size, we'll exchange it for free. Please visit our CS center if you'd like to change. Click here.
It's a personalized product so you cannot get a refund if we started making. However, if it's a faulty product or your size is wrong by our mistake, you can get a refund. Please visit our CS center if you'd like to get a refund. Click here.
We accept the following forms of payment:
- Credit Card
- American Express
Shipping Method : Parcel Service
Shipping Area : All Region
Shipping Costs : $8.00
Shipping time : 7 - 14 days
Shipping Information : Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.